All orders are processed within 1–2 business days after payment is received (excluding weekends and holidays). Orders are shipped Monday through Friday. A shipping confirmation with tracking information will be emailed upon dispatch.
2. Free Worldwide Shipping
We offer free standard shipping to over 120 countries. Note: We do not deliver to PO Box addresses. Please ensure a valid street address is provided.
3. Estimated Delivery Time
Delivery times vary by region. Estimated delivery times: – Asia-Pacific: 5–7 business days – North America: 7–10 business days – Europe: 10–15 business days – Latin America & the Caribbean: 14–21 business days – Africa & the Middle East: 14–21 business days
Note: Delivery times may vary due to weather, customs delays, or peak periods.
4. Duties & Taxes
All orders are delivered duty unpaid (DDU). The recipient may be responsible for applicable import duties, VAT, or customs fees according to local laws. We do not assume responsibility for delays or fees caused by customs clearance.
5. Additional Notes
– Tracking is available for some standard deliveries and all courier services. – A signature may be required. If unavailable, the courier will leave a notice with pickup instructions. – If an incorrect address is provided, the customer is responsible for all re-delivery charges.
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